Frequently Asked Questions
What is MentionedBy.ai?
MentionedBy.ai is an AI visibility monitoring platform that helps you track brand mentions across ChatGPT, Claude, Gemini, Perplexity, and other large language models.
How does MentionedBy.ai work?
We simulate user queries to LLMs and log how your brand is mentioned — tracking changes over time, sentiment, rank, and competitors.
What platforms are monitored by MentionedBy.ai?
MentionedBy.ai tracks over 20 major generative AI platforms including ChatGPT, Claude, Gemini, Perplexity, Cohere, and more.
Can I track my competitors?
Yes. You can add competitors and benchmark your visibility against theirs across multiple engines.
Do I need technical skills to use MentionedBy.ai?
No. The platform is designed to be user-friendly with clear dashboards and easy onboarding.
Is this tool only for large enterprises?
Not at all. MentionedBy.ai offers plans for startups, agencies, individuals, and enterprises.
How often are mentions updated?
Mentions are tracked weekly, with options for real-time alerts depending on your plan.
What is a ChatGPT response tracker?
It logs how ChatGPT answers evolve for a given prompt, highlighting changes in your brand’s mention.
Does MentionedBy.ai support white-labeling?
Yes, agencies can use a white-label dashboard to report AI visibility for clients.
Is sentiment analysis included?
Yes. Each answer is analyzed for tone and classified as positive, neutral, or negative.
Can I request custom questions to be tracked?
Yes. Higher-tier plans include custom prompt tracking.
Is this the same as SEO monitoring?
No. This is for monitoring how AI models answer questions — a new layer beyond traditional SEO.
Does it work with voice assistants?
Indirectly. Many voice assistants rely on LLMs like ChatGPT or Gemini, so tracking these models captures overlapping behavior.
What are real-time alerts?
You get notified immediately when your brand is mentioned, removed, or misrepresented by an AI model.
Is there a trial available?
Yes. We offer a free trial with limited tracking capabilities.
How do I improve my brand visibility in AI?
MentionedBy.ai provides recommendations based on answer tone, ranking, and citation patterns.
Can I track products, not just brand names?
Yes. You can track any entity — including products, founders, services, or URLs.
How is MentionedBy.ai different from social listening tools?
We focus on AI-generated answers instead of user-generated content — giving you insights into machine narratives, not just human ones.
What is Answer Engine Optimization (AEO)?
AEO is the process of optimizing content so it appears in direct answers generated by AI systems like ChatGPT or Google's featured snippets.
How is AEO different from SEO?
SEO optimizes for ranked links on search engines, while AEO targets direct answers in AI-powered results.
What is Generative Engine Optimization (GEO)?
GEO is the discipline of shaping how generative AI models respond to prompts that mention your brand, category, or content.
Do AI models use structured data?
Yes. Structured data like JSON-LD, schema.org, and FAQs increase the chances of being correctly referenced by AI systems.
How do I optimize for ChatGPT?
Use conversational, fact-rich content, and make sure your brand appears on high-authority sources AI models are trained on.
Can I influence how Claude or Gemini answers?
You can’t control it directly, but you can influence it by creating consistent, factual, and relevant content across authoritative domains.
Why does my brand disappear from ChatGPT?
Model updates, content shifts, or low authority might cause your brand to stop appearing — which is why continuous monitoring is crucial.
What types of questions should I track for AEO?
Questions related to your products, services, industry expertise, and comparisons with competitors are highly effective.
How often should I update my content for GEO?
Regular updates every 30–60 days help reinforce relevance and adapt to evolving AI knowledge bases.
How does MentionedBy.ai support AEO/GEO?
It shows how your content performs in AI engines and provides data-driven insights to improve ranking and accuracy.