Privacy Policy

Last Updated: 29/04/2025

This Privacy Policy explains how MentionedBy.ai collects, uses, and protects your information.

1. Information We Collect

Account Information: Name, email, billing info.
Brand Data: Brand names and keywords you provide for monitoring.
Usage Data: Interactions, search queries, and activity logs.
Technical Data: IP address, browser type, device information.

2. How We Use Information

To provide and improve the Service.
To personalize user experience.
To communicate updates, offers, or support.
To ensure security and detect fraudulent activities.

3. Data Storage and Security

We use encryption, access controls, and security measures to protect your data. However, no system is completely secure.

4. Third-Party Services

We may use third-party providers (e.g., hosting, analytics, AI services) who process data on our behalf. They are bound by confidentiality agreements.

5. Data Retention

We retain data as long as necessary to provide the Service and comply with legal obligations. Users can request data deletion.

6. Cookies

We use cookies and similar technologies to enhance user experience and analyze usage.

7. User Rights

You may:
Access, update, or delete your personal data.
Request restriction or object to certain processing.
Request a copy of your data.
To exercise rights, contact privacy@mentionedby.ai.

8. International Transfers

If you are located outside your hosting country, your data may be transferred to and processed in that country.

9. Changes to this Policy

We may update this Privacy Policy. Major changes will be communicated through our website or email.